Return Policy


Return Policy

Digital Downloads

Digital Items: Are non refundable. Please do not resell our digital pintable's in its original form. You may alter them to make them your own. Unless noted on the listings these are for personal use only at this time.

I want you to be thrilled with your purchase but if for any reason, you are not please feel free to contact me within 14 days of your purchase. If you have passed this period I am more than happy to help in other ways! Please contact us at simplykalidesign@gmail.com

Please include a brief description of the reason why you are not satisfied. A customer service representative will be contacting you to help resolve the problem.

Excellent Condition

All returned items must be in their original state. All tags and packaging must be attached exactly as received with invoice number.

Receiving a Refund

Once we receive the return and determine that it complies with our Terms & Conditions, we will promptly refund you the cost of the merchandise, plus any applicable taxes.

Your refund will be credited only to the method (s) of payment used to make the purchase. Please allow 5 to 10 business days for the refund to appear on your credit card.